12 Features That Make Business Class Great… Or Not

In the past I’ve ranked what I consider to be the world’s best business class seats, and I’ve also shared what I consider to be the world’s best business class airlines. In this post I wanted to talk more broadly about the amenities, services, and features, that make a business class product great.

While flying business class is just about always better than flying economy, there’s a huge amount of variance in terms of the quality…